Terms of Service

Terms of Service

The Respiratory Network

A brand owned and operated by Healthcare Insight Solutions Ltd

Effective Date: 28 January 2026

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1. Introduction

Welcome to The Respiratory Network (“we,” “us,” “our,” or the “Platform”). The Respiratory Network is owned and operated by Healthcare Insight Solutions Ltd, a company registered in England and Wales under company number 16979303, with its registered office at 1 Grebe Close, Bradwell, NR31 8JT.

These Terms of Service (“Terms”) govern your access to and use of our website located at https://www.therespiratorynetwork.co.uk, our services, events, members’ community, and any related content or functionality (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use our Services.

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2. Definitions

In these Terms:

• “Content” means any text, images, video, audio, data, or other materials posted, uploaded, or otherwise made available through the Services.
• “User,” “you,” or “your” refers to any individual or entity accessing or using the Services.
• “Member” refers to a User who has registered for our members’ community.
• “Event” includes round tables, expert panels, and any other gatherings organised by The Respiratory Network.

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3. About Our Services

The Respiratory Network creates a shared space for Life Sciences professionals, healthcare professionals, and patients to come together to shape the future of respiratory care in the UK. Our Services include:

• Round Tables: Focused discussions bringing together Life Sciences professionals, NHS leaders, and patients to explore realities, challenges, and opportunities in UK respiratory care.
• Expert Panels: Bringing diverse perspectives together for insight.
• Events: General gatherings for the respiratory community.
• Members’ Community: A space for ongoing connection and dialogue.

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4. Eligibility

By using our Services, you represent and warrant that:

a) You are at least 18 years of age;

b) You have the legal capacity to enter into a binding agreement;

c) You will comply with these Terms and all applicable laws and regulations;

d) If you are accessing the Services on behalf of an organisation, you have the authority to bind that organisation to these Terms.

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5. Account Registration

5.1 Registration Requirements

To access certain features of our Services, including the members’ community, you may be required to register for an account. When registering, you agree to:

a) Provide accurate, current, and complete information;

b) Maintain and promptly update your account information;

c) Keep your login credentials secure and confidential;

d) Accept responsibility for all activities that occur under your account.

5.2 Account Security

You must notify us immediately at events@therespiratorynetwork.co.uk if you become aware of any unauthorised use of your account or any other breach of security. We shall not be liable for any loss arising from unauthorised use of your account. You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account (for example, by logging out of shared devices). You must not share your account with others or allow others to access the Services using your account.

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6. Acceptable Use

6.1 Permitted Use

You may use the Services only for lawful purposes and in accordance with these Terms. You agree to use the Services in a manner consistent with their intended purpose of fostering professional, respectful dialogue and collaboration in respiratory care, including where patients, healthcare professionals, NHS leaders, and Life Sciences professionals interact.

6.2 Prohibited Conduct

You agree not to:

a) Use the Services for any unlawful purpose or in violation of any applicable laws or regulations;

b) Post, upload, or transmit any Content that is defamatory, obscene, offensive, hateful, discriminatory, harassing, abusive, threatening, or otherwise objectionable;

c) Impersonate any person or entity or misrepresent your affiliation with any person or entity;

d) Interfere with or disrupt the Services or servers or networks connected to the Services;

e) Attempt to gain unauthorised access to any part of the Services, other accounts, or computer systems;

f) Use the Services to collect or harvest personal information about other Users without their consent;

g) Use the Services for any commercial solicitation purposes without our prior written consent;

h) Transmit any viruses, malware, or other harmful code;

i) Engage in any conduct that restricts or inhibits any other User from using or enjoying the Services;

j) Breach any applicable codes of conduct, including those relating to healthcare professionals and the pharmaceutical industry (such as the ABPI Code of Practice);

k) Share, upload, disclose, or otherwise make available any confidential information or any patient identifiable information / personal data about a patient or any other individual (including but not limited to names, dates of birth, NHS numbers, addresses, photographs, contact details, or any combination of information that could identify an individual). If you are a patient or carer, you should not share information that identifies you or anyone else;

l) Post or request personal medical advice, diagnosis, or treatment recommendations for yourself or for any other individual through the Services;

m) Use the Services in a way that could reasonably be perceived as creating or soliciting a doctor-patient (or other clinician-patient) relationship, or as providing regulated clinical advice;

n) Use the Services to disclose information that you are not authorised to share (including information belonging to your employer, the NHS, a Life Sciences organisation, or another third party), or to breach confidentiality obligations.

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7. User Content and Insights

7.1 Responsibility for Content

You are solely responsible for any Content you submit, post, share, or display through the Services (including in the members’ community, via event participation, or in any related communications). You represent and warrant that you own or have the necessary rights, licences, and permissions to use and authorise us to use such Content.

You must ensure that any Content you share complies with these Terms, including the Acceptable Use rules and the prohibition on sharing confidential information and patient identifiable information / personal data.

7.2 Licence to User Content

By submitting Content through the Services, you grant us a non-exclusive, worldwide, royalty-free, sublicensable, and transferable licence to use, reproduce, modify (for example, formatting or redaction), adapt, publish, translate, distribute, and display such Content in connection with operating, safeguarding, improving, and promoting the Services and producing insights from community discussions and events.

7.3 Insights, Outputs, and Reports

We may create summaries, insights, analyses, reports, learnings, anonymised outputs, and other materials based on participation in the Services (including round tables, expert panels, events, and the members’ community) (“Outputs”). Unless otherwise agreed in writing, all intellectual property rights in the Outputs will be owned by Healthcare Insight Solutions Ltd.

Where we publish or share Outputs, we will aim to do so in a way that does not identify individual participants and does not include patient identifiable information. You acknowledge that the Services involve group discussion and that we cannot guarantee that other Users will not repeat or misattribute statements made in discussions.

7.4 Content Moderation

We reserve the right, but have no obligation, to monitor, review, edit, redact, or remove any Content at our sole discretion, including Content that we determine violates these Terms or is otherwise objectionable, and to suspend or terminate accounts in accordance with these Terms.

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8. Events and Participation

8.1 Event Registration

Registration for our round tables, expert panels, and other events may be subject to additional terms and conditions, which will be communicated to you at the time of registration.

8.2 Cancellation and Refunds

Our cancellation and refund policies for paid events will be specified at the time of booking. We reserve the right to cancel, postpone, or modify events at our discretion, in which case we will notify registered participants and provide appropriate remedies.

8.3 Conduct at Events

Participants at our events are expected to behave professionally and respectfully towards all attendees, speakers, and staff. We reserve the right to remove any participant whose conduct we deem inappropriate or disruptive.

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9. Intellectual Property

9.1 Our Intellectual Property

The Services, including all Content, features, and functionality (including but not limited to text, graphics, logos, icons, images, audio clips, digital downloads, and software), are owned by Healthcare Insight Solutions Ltd or its licensors and are protected by United Kingdom and international copyright, trademark, patent, trade secret, and other intellectual property laws.

9.2 Limited Licence

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use.

9.3 Restrictions

You may not:

a) Copy, modify, or distribute any part of the Services without our prior written consent;

b) Use our trademarks, logos, or branding without our prior written permission;

c) Remove, alter, or obscure any copyright, trademark, or other proprietary notices.

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10. Third-Party Links and Services

The Services may contain links to third-party websites, services, or resources. We provide these links for your convenience only and do not endorse or assume any responsibility for the content, privacy policies, or practices of any third-party websites or services. You access third-party websites and services at your own risk.

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11. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

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12. Disclaimers

12.1 “As Is” Basis

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

12.2 No Medical Advice

The Services (including any Content, discussions, event materials, posts, messages, speaker contributions, insights, or reports) are provided for networking, engagement, and informational purposes only. Nothing on or through the Services constitutes (or is intended to constitute) medical advice, diagnosis, or treatment, and you should not rely on the Services as a substitute for professional medical advice.

The Services do not create a doctor-patient (or other clinician-patient) relationship or any other professional duty of care between you and Healthcare Insight Solutions Ltd, The Respiratory Network, any event speaker, any participant, or any other User. If you have concerns about your health, you should consult an appropriately qualified healthcare professional. In an emergency, call 999 or attend A&E.

Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.

12.3 No Guarantee

We do not warrant that:

a) The Services will be uninterrupted, secure, or error-free;

b) The results obtained from using the Services will be accurate or reliable;

c) Any errors in the Services will be corrected.

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13. Limitation of Liability

13.1 Exclusion of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, HEALTHCARE INSIGHT SOLUTIONS LTD AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:

a) Your access to or use of (or inability to access or use) the Services;

b) Any conduct or content of any third party on the Services (including statements made by other members, event attendees, speakers, sponsors, or third parties);

c) Any content obtained from the Services, including any reliance you place on Content or Outputs;

d) Unauthorised access, use, or alteration of your transmissions or content;

e) Your attendance at, participation in, or inability to attend any Event, including any decisions made based on discussions at Events;

f) Any third-party websites, services, or resources linked to or accessed through the Services.

13.2 Cap on Liability

TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED POUNDS STERLING (£100).

13.3 Statutory Rights

Nothing in these Terms shall limit or exclude our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be limited or excluded by law. These Terms do not affect your statutory rights as a consumer.

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14. Indemnification

You agree to indemnify, defend, and hold harmless Healthcare Insight Solutions Ltd and its directors, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or in connection with:

a) Your use of the Services;

b) Your violation of these Terms;

c) Your violation of any rights of any third party;

d) Any Content you submit, post, or transmit through the Services.

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15. Termination

15.1 Termination by You

You may terminate your account and stop using the Services at any time by contacting us or using any account closure functionality provided through the Services.

15.2 Termination by Us

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, including but not limited to your breach of these Terms, without prior notice or liability.

This may include (without limitation) removing you from the members’ community, restricting your ability to attend Events, or removing Content you have posted, where we reasonably believe it is necessary to protect other Users, maintain a respectful and compliant environment, or address inappropriate, unlawful, or unsafe behaviour (including sharing confidential information or patient identifiable information).

15.3 Effect of Termination

Upon termination:

a) Your right to use the Services will immediately cease;

b) We may delete your account and any Content associated with it (subject to applicable law and our legitimate business needs, including record-keeping and compliance);

c) Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to intellectual property provisions, disclaimers, limitations of liability, indemnification, and this Termination clause.

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16. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on our website and updating the “Effective Date” above. Your continued use of the Services after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

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17. General Provisions

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions.

17.2 Jurisdiction

You agree that any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

17.3 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by us on the Services, constitute the entire agreement between you and Healthcare Insight Solutions Ltd regarding the Services.

17.4 Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect.

17.5 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

17.6 Assignment

You may not assign or transfer these Terms or your rights hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

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18. Contact Us

If you have any questions about these Terms, please contact us at:

Healthcare Insight Solutions Ltd
Trading as The Respiratory Network

Registered Office:
1 Grebe Close
Bradwell
NR31 8JT

Company Number: 16979303

Website: https://www.therespiratorynetwork.co.uk

Email: events@therespiratorynetwork.co.uk

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By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

• +44 2046 202016
• 4 Bar Road North, Beckingham, Nottinghamshire
• Mon-Fri 9:00AM – 5:00PM

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Privacy Policy

Privacy Policy

The Respiratory Network

Last Updated: 28 January 2026

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1. Introduction & Contact Details

The Respiratory Network (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, store and protect your personal data when you interact with our website (https://www.therespiratorynetwork.co.uk), attend our events, participate in our round tables or expert panels, or use our members’ community.

We are a UK-based organisation creating a shared space for Life Sciences professionals, healthcare professionals (including NHS leaders) and patients to come together to shape the future of respiratory care in the UK.

This Privacy Policy is provided in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who is responsible for your data (data controller)
The Respiratory Network is the trading name of Healthcare Insight Solutions Ltd (Company No. 16979303), registered office 1 Grebe Close Bradwell NR31 8JT. Healthcare Insight Solutions Ltd is the data controller for the personal data described in this Privacy Policy.

How to contact us

• Organisation: The Respiratory Network (Healthcare Insight Solutions Ltd, Company No. 16979303)
• Website: https://www.therespiratorynetwork.co.uk
• Email:events@therespiratorynetwork.co.uk
• Postal address: 1 Grebe Close Bradwell NR31 8JT (registered office) 
• Data Protection Officer : Kerri de Lange

If you have any questions about this Privacy Policy or want to exercise your data protection rights, please use the contact details above.

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2. The types of personal data we collect

We collect and process different types of personal data depending on how you engage with The Respiratory Network (for example: as a healthcare professional, Life Sciences professional, patient participant/advocate, speaker, sponsor contact, event attendee or member).

2.1 Healthcare professional (HCP) and Life Sciences professional information

• Identity and professional details: name, title, job title, professional role, employer/organisation, department, NHS trust/ICB/region (where relevant), professional interests/areas of expertise.
• Contact details: work email address, work phone number, work address (where relevant).
• Participation details: invitations, registrations and attendance for round tables, expert panels and events; speaker/panel participation; responses and feedback; discussion contributions (including notes/minutes where applicable).
• Compliance and transparency details (where relevant): information needed to manage compliant engagement (for example, confirming professional status, recording transfers of value where applicable, and managing conflicts of interest).

2.2 Patient and public involvement (PPI) / patient involvement information

• Identity and contact details: name and contact details you choose to provide.
• Involvement details: participation in discussions, feedback, lived experience insights, and any preferences relevant to making involvement accessible (for example, accessibility requirements).
• Reimbursement/payment information (if applicable): details needed to process reimbursements or honoraria (for example, bank details) and related tax/record-keeping information.

2.3 Membership and community details

• Account/membership data: username/login details (if applicable), membership status, preferences, areas of interest, and community participation (posts/comments/messages where applicable).
• Communications data: enquiries and correspondence, survey responses, and preferences for receiving updates.

2.4 Website, device and cookies data

• Technical data: IP address, browser type and version, device type, operating system and time zone setting.
• Usage data: pages visited, links clicked and how you navigate the website.
• Cookie data: see Section 12 (Cookies).

2.5 Information we receive from others

We may receive personal data from:

• event registration platforms and event partners;
• organisations we collaborate with (for example, NHS organisations or Life Sciences companies) where appropriate and lawful;
• publicly available professional sources (for example, organisational websites or professional directories);
• professional networking platforms, where you have made your information available and/or where you have provided consent (as required).

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3. How we get your personal data and why we have it (lawful bases)

3.1 How we collect your personal data

We collect personal data:

• directly from you (for example, when you register for an event, join our community, complete a form, or email us);
• from your organisation or event partners (for example, where a collaborating organisation puts you forward as a participant and it is appropriate and lawful to contact you);
• from public sources (for example, professional webpages or directories);
• automatically through your use of our website and cookies.

3.2 Why we use your personal data and our lawful bases

Under UK GDPR, we must have a lawful basis for processing your personal data. We rely on one or more of the following depending on the activity:

 

Legitimate interests (more detail)
Where we rely on legitimate interests, we consider and balance our interests against your rights and expectations. Our legitimate interests include running The Respiratory Network, facilitating compliant engagement across the UK respiratory landscape, improving our events and community, and maintaining appropriate records.

You can object to processing based on legitimate interests in some cases (see Section 9).

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4. Special Category Data (including health-related insights)

Some information we process may be special category data under UK GDPR (for example, information about health) and needs extra protection.

We may process special category data when, for example:

• a patient participant or advocate shares lived experience relating to a respiratory condition (such as asthma or COPD);
• you provide accessibility or dietary requirements that reveal health information;
• we record respiratory health insights discussed during sessions (for example, themes or anonymised quotes), where those insights can be linked to an identifiable person.

How we handle it

• We limit what we collect to what is relevant and necessary.
• We use access controls and confidentiality obligations.
• Where possible, we use anonymised or aggregated insights so individuals are not identified.
• We only share identifiable special category data where it is necessary and lawful.

Our lawful basis for special category data
We will generally rely on explicit consent to process health-related special category data (UK GDPR Article 9(2)(a)). Where different conditions apply for a specific activity, we will explain this to you at the point of collection.

You can withdraw your explicit consent at any time by contacting us. Withdrawal will not affect processing already carried out before you withdrew consent.

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6. Sharing Your Personal Data

We may share your personal data with the following categories of recipients:

6.1 Service Providers

Third-party providers who assist us in delivering our services, including:

• Website hosting and IT service providers.
• Event management and registration platforms.
• Email marketing platforms.
• Analytics providers.

All service providers are contractually obligated to process your data only on our instructions and in compliance with UK data protection law.

6.2 Professional Partners

With your consent or where necessary to facilitate your participation, we may share relevant professional information with:

• Life Sciences companies participating in our events.
• NHS trusts and healthcare organisations.
• Other members of The Respiratory Network community.

6.3 Legal and Regulatory Disclosures

We may disclose your personal data where required by law, court order, or regulatory authority, or to protect our legal rights.

6.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the relevant third party, subject to continued compliance with this Privacy Policy.

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7. International Transfers

Your personal data is primarily stored and processed within the United Kingdom. Where we transfer personal data outside the UK, we ensure appropriate safeguards are in place, including:

• Transfers to countries with an adequacy decision from the UK Secretary of State.
• Standard Contractual Clauses approved by the Information Commissioner’s Office (ICO).
• Other lawful transfer mechanisms under UK GDPR.

Please contact us if you require further information about the safeguards we use for international transfers.

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